✽ collection + delivery 

collection ~

mon house is located on Wurundjeri land, in Eltham, Victoria

collection day + time to be confirmed after checkout.

kindly arrange collection within 1 week of purchase or contact us regarding holding the piece for you. storage fees may apply.

delivery ~

furniture

we deliver Australia wide via our trusted third party furniture couriers or you may arrange your own courier / transport,.

if delivery is required, please select your location and size (large or small piece) at checkout. if you are in an area that requires a custom quote, please reach out for a quote and we would love to assist.

please note, delivery is via one courier to ground level and depending of the piece, assistance may be required to place your item. if additional couriers are required to deliver or access is difficult please let us know and note additional fees may apply.

if you would like to arrange your own courier / transport, please select the collection option at check-out and we are happy to work with a provider of your choosing.

furniture delivery estimates

Melbourne metro area ~

small furniture ~ $95

large furniture ~ $150

Sydney,/Adelaide/Brisbane metro areas - 

small furniture ~ $220

large furniture ~ $330

TAS, WA, NT, ACT / regional areas ~

Shipping costs vary depending on the size of the piece and your exact location, so a custom delivery quote is required.

Please note that all sales are final. Due to the one-of-a-kind nature of our pieces, we are unable to offer refunds if delivery costs are higher than expected after purchase.

If you're unsure about shipping costs, we strongly recommend contacting us for a quote prior to completing your purchase.

Alternatively, you're welcome to proceed with your online purchase, and we’ll be in touch to finalise shipping arrangements separately.

objects

shipped within 3-5 business days of purchase via Australia Post.

mirrors

packed and shipped via external company, please contact us if you would like to purchase insurance for these precious pieces.

courier responsibility & transit disclaimer

couriers and shipping agents are external to mon house, once the item has been collected, we are not responsible for any damage or delays in transit and any issues will need to be resolved with the courier. we document the condition of each piece prior to collection to assist should any issues arrive.

✽ terms + conditions 

final sale & product disclaimer

welcome to mon house. by purchasing from our store or website, you agree to the following Terms & Conditions. these terms are designed to protect both our customers and our business while maintaining transparency and clarity around our policies.

all sales are final.

due to the one off nature of most of our pieces, we are not able to accept returns or order cancellations for change of mind, access issues or suitability for your space.

we are passionate about sustainability in design and many furniture pieces and objects at mon house have lived a life prior to being sourced by us. condition will be noted and we always endeavour to highlight any flaws, however some wear consistent with age is expected. 

we encourage you to review images, dimensions and descriptions prior to purchase. you are always welcome to get in touch with any questions regarding the condition of a specific piece.

couriers and shipping agents are external to mon house, once the item has been collected, we are not responsible for any damage or delays in transit and any issues will need to be resolved with the courier. we document the condition of each piece prior to collection to assist should any issues arrive.

once the piece is in your care, mon house are not responsible or able to offer refunds for marks or damage that occur as the result of use and/or environmental factors. however, we’re always happy to provide aftercare advice and tips to help you protect and maintain your special vintage piece so you can enjoy it for years to come.

your vintage piece has a story—and with a little care, it will continue to be a beautiful part of yours.

all website content, images, logos, and product descriptions are the property of mon house and may not be copied, reused, or reproduced without written permission.

if you have any queries please reach out via our contact page.

thank you for your support.